How Roofing Co USA collects, uses, and protects your personal information. We believe in transparent data practices and your right to know.
Roofing Co USA (“we,” “our,” or “us”) operates the website located at https://roofingcousa.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us via phone or web inquiry. Please read this policy carefully. If you do not agree with its terms, please do not use the Site.
We may collect information about you in several ways depending on how you interact with our Site:
Information you provide voluntarily: When you call our phone line, submit a web inquiry, or otherwise contact us, you may provide your name, phone number, email address, home address or ZIP code, and a description of your roofing situation.
Information collected automatically: When you visit the Site, we and our third-party service providers may automatically collect certain technical information, including:
Cookies and tracking technologies: We use cookies, web beacons, and similar technologies to understand Site usage, improve functionality, and deliver relevant advertising. See Section 5 for more detail on our cookie practices.
We use the information we collect for the following purposes:
We do not use your personal information to make automated decisions that significantly affect you without human involvement.
We may share your information in the following circumstances:
With contractor network members: When you submit a roofing inquiry or call our line, we share your contact information and project description with licensed roofing contractors in our network who serve your area. These contractors are independent businesses operating under their own licenses and insurance; they are not employees or agents of Roofing Co USA.
With service providers: We work with third-party vendors who assist with website hosting, analytics, call tracking, and advertising. These providers access information only as necessary to perform their functions and are contractually required to protect it.
For legal compliance: We may disclose information if required by law, court order, or government authority, or when we believe disclosure is necessary to protect the rights, property, or safety of Roofing Co USA, our users, or the public.
Business transfers: If Roofing Co USA is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
We do not sell your personal information to data brokers or unaffiliated third parties for their own marketing purposes.
Calls to our phone number may be tracked and recorded for quality assurance, training, and service improvement purposes. Call tracking technology may capture the originating phone number, call duration, and general geographic information associated with the call. By calling our number, you acknowledge that your call may be monitored or recorded.
If you reside in a state with two-party or all-party consent requirements for call recording, we will provide a notification at the beginning of the call where required by applicable law.
Our Site uses cookies and similar technologies. Cookies are small text files stored on your device that help us recognize your browser across visits. We use the following types of cookies:
You can control cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and receive warnings before a cookie is stored. Disabling cookies may affect some Site functionality.
We participate in interest-based advertising. You can opt out of interest-based ads from Google at google.com/settings/ads and from participating advertising networks via the NAI opt-out tool.
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Lead and inquiry data is typically retained for up to 24 months. Anonymous analytics data may be retained indefinitely in aggregated form.
We implement reasonable technical and organizational security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security. You transmit information to us at your own risk.
Our Site may contain links to third-party websites that we do not operate or control. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices of any website we do not own.
Our Site is intended for adults and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13 without verifiable parental consent, we will delete that information as quickly as possible. If you believe we may have information from or about a child under 13, please contact us.
Depending on your state of residence, you may have certain rights regarding your personal information. California residents have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale of personal information (we do not sell personal information). Virginia, Colorado, Connecticut, and other state residents may have similar rights under applicable state law.
To exercise your rights or submit a privacy inquiry, please contact us at the information provided in Section 12 below. We will respond to verified requests within the timeframe required by applicable law.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
We will make every reasonable effort to address your privacy concerns promptly.
Call us directly and we'll address any data or privacy concerns you have.
No obligation estimate · Insurance claim assistance